Tele-Verse Communications, Inc.

Tele-Verse Communications, Inc.

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Salesforce.com Integration
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Third-Party Contact Center Applications
Tele-Verse Communications, Inc. offers phone system integrations with several third-party companies that provide complementary applications for Mitel Contact Center Solutions.
These solutions include:

  • Customer Relationship Management
  • Workforce Management
  • Quality Monitoring and Call Recording
  • Outbound Dialing and Campaign Management
  • Presence and Chat Engines

Mitel Contact Center Solutions Salesforce.com Integration

Mitel® Contact Center Solutions Salesforce.com Integration delivers real-time customer data, in the Salesforce.com user interface, to employee desktops as calls arrive. With critical customer information at hand, employees can reduce call response and duration times. By streamlining business processes, contact centers of any size can improve efficiency, increase revenues, and enhance customer satisfaction.

 

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Testimonials

"Dear Frank,
Just wanted to let you know that LoBo & Petrocine and myself in particular, continue to be extremely pleased with the outstanding service we receive from all the Tele-Verse personnel" Read More>>
Beth Beyer
LoBo & Petrocine Controller,
LoBo & Petrocine, Inc.
Melville, NY 11747
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