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Now more than ever, businesses depend on making decisions quickly and providing prompt service to customers. It is essential for any organization to provide its increasingly mobile workforce with the very best communication tools and have processes in place to ensure that it is always possible to get immediate access to the right people at the right time.

You can solve these problems and make your mobile workforce more accessible and more productive by providing each employee with a mobility solution that integrates the desktop and cellular environments, with one number and one voice mailbox. By doing so, it will not matter to the caller where they are, where the person they are calling is, or what device he or she is using.

The caller simply dials the party’s four-digit extension number on their mobile or desk phone, the call automatically rings the recipient’s desk phone and cell phone, home phone or other device of choice simultaneously.

Mobility solutions also make it easy to switch communications from one device to another, so that a worker can make/take a cell phone call on his way into the office and then seamlessly transfer it to his desk phone. He can then continue his phone conversation if he leaves his desk to go to into a meeting by transferring the call to a cordless phone or a cell phone.

By switching calls from wireless networks and cutting down on cell phone use, this integrated communications solution helps reduce costs considerably, and also helps to improve the business processes for managing communications. Further, significant cellular long distance cost savings are possible with a solution that integrates the mobile with the office communication system such that calls placed from a mobile device are processed as calls outbound from the office communication system.

Mobile Extension has been particularly successful in the financial, legal and government sectors. Mobile Extension has a range of benefits and features that make the solution suitable for deployment across all market segments dependant on a mobile workforce. Read More>>