Mitel
Demonstrates Continued Momentum with Microsoft in Unified
Communications
Unveils New Customers, Feature Updates to Mitel
Unified Communications Built Upon Microsoft Software
OTTAWA,
Ontario, Canada – October 16, 2007 – Mitel®,
the trusted provider of unified communications solutions,
today joined other industry leaders at the worldwide Microsoft
Unified Communications Launch 2007 in San Francisco. Mitel
announced it will use the Microsoft Office Communications
Server 2007 platform including its call management capabilities
for a future generation of solutions. Mitel optimizes Office
Communications Server 2007 today to deliver a rich unified
communications experience to businesses. Mitel is building
solutions today on Office Communications Server 2007 to focus
both on specific vertical markets and small and medium businesses,
a historical stronghold for Mitel.
Mitel has
a long-standing commitment to build on the Microsoft platform
and is extending that with Office Communications Server 2007.
Microsoft and Mitel share a long-term vision of software-powered
communications. With the announced availability of Office
Communications Server 2007, Mitel will feature its unified
communications solutions with Microsoft to provide new and
existing customers, including over 100,000 users already addressed
by the Mitel unified communications solution that integrates
with the Microsoft software, a paced, easy and rewarding migration
roadmap with a seamless software upgrade.
Mitel’s
vision that mission critical voice communications-based applications
must seamlessly integrate with other business solutions to
enhance the user experience and the effectiveness of “in
the moment” interactions has underpinned its relationship
with Microsoft. Together, the companies are facilitating the
rapid integration of solutions that enable customers to evolve
their communications environment and solve common business
challenges such as dispersed teams, disjointed communications,
and complicated collaboration efforts in a global environment.
“Mitel
was early to the unified communications table, first with
real-time collaboration and continues as one of Microsoft’s
partners with Office Communications Server 2007,” said
Gurdeep Singh Pal, corporate vice president, Unified Communications
Group, at Microsoft. “Together, we will continue to
demonstrate the value of Mitel’s solutions that integrate
with Microsoft’s solutions to help customers streamline
communications between people and organizations, regardless
of medium, modality, platform, device or location.”
Multimate
(www.multimate.nl), one of the fastest growing home improvement
specialty retailer in the Netherlands, and Bowman and Brooke
(www.bowmanandbrooke.com), a large multi-state law firm in
the U.S., are two of the many Mitel customers who have benefited
from the easy integration of the Mitel 3300 IP Communications
Platform (ICP), Mitel Live Business Gateway and Microsoft
to unify their communications and improve employee productivity.
“In
the competitive ‘Do It Yourself’ retail market,
being innovative and reliable in automation sets us apart
from competition towards our franchisers,” said Jerry
Otto, IT and communications infrastructure manager, Multimate
Head Office. “The combined Microsoft Office Communications
Server 2007, Microsoft Exchange Server 2007 and Mitel IP communications
with Mitel Mobile Extension not only adds value to our centralized
IT and communications services offering, it enables co-workers
from the head office to work and communicate in a standardized
way in any of our 75 franchise outlets.”
The 3300
ICP, operating as a gateway and using industry-standard protocols,
allows for a customers’ legacy voice infrastructure
to benefit from the integrated unified communications solutions
of Mitel and Microsoft. Mitel’s Live Business Gateway
currently allows for the full benefits of the Microsoft Office
Communications Server 2007 to be extended to such Mitel applications
as Mobile Extension, Contact Center, Attendant Console, Mitel
5300 Intelligent Directory and Mitel IP Phones. These solutions
are available today and are featured at Microsoft Technology
Centers (MTC).
“Mitel
has been unwavering in its commitment to providing customers
with the ability to lever their Microsoft infrastructure as
a platform for enhanced office collaboration,” said
Paul Butcher, president and chief operating officer, Mitel.
“We add value to Microsoft’s core applications
and collaboration suite by providing a comprehensive unified
communications solution to knowledge workers, office workgroups,
and beyond, while reaching to the specialized communications
needs of employees in vertical markets who operate away from
the PC.”
Mitel will
be joining Microsoft for the Office Communications 2007 launch
events in various locations throughout the world.
Additional
information about the Mitel and Microsoft partnership can
be found at (www.mitel.com/uclaunch2007).
About Mitel
Headquartered in Ottawa, Canada, with offices, partners and
resellers worldwide, Mitel is a leading provider of integrated
communications solutions and services for business customers.
Following its merger with Inter-Tel, Inc., Mitel offers customers
greater flexibility and choice of solutions, from basic business
communications to sophisticated unified communications, from
pre-packaged to tailored applications, and from an outright
capital purchase to a managed service. For more information,
please visit www.mitel.com.
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