Unified Communicator puts individual users in control of their communications and devices. They can communicate their status and availability to callers and coworkers, and manage their communications from any device via simple point-and-click and/or speech-enabled interfaces. Centralized directories and intelligent call routing make it easy for users to determine when and how they communicate, with options to leave personalized messages, and route specific calls to voice mail, receptionists, colleagues, mailboxes or alternative devices.

Provide a superior customer calling experience by giving your receptionists and administrative assistants powerful tools to monitor and manage workgroup or departmental communications from their desktops. Attendants can easily scan directories; determine the presence and status of all team members at a glance; and quickly route calls or set up conferences using a mouse, keyboard or touch screen monitor.